About Us - Services
Accommodation and Support comes in many forms
The majority of our accommodation is provided via our hostels located across London. Every hostel resident
has a dedicated key worker who works closely with them throughout
their stay. The resident and key worker will produce and then follow a support plan which aims to cover all aspects of the resident’s
needs, wants and aspirations. The support plan provides a series of realistic achievable
goals to help the resident towards independence. Keyworkers also provide general
assistance with benefit claims, advice on hostel living, location of local
amenities and any other needs relevant to the resident’s life.
A percentage of our residents have issues with substance misuse. We provide
a ‘second stage’ specialist supported housing scheme where
those who have finished a detoxification or rehabilitation programme can
live in a safe, supportive environment. We also have specialist staff helping
our primary hostel residents to tackle their substance misuse issues.
Specialist services within the hostels include a regular ‘Bone Dry’
club giving residents an opportunity to have at least one evening of activities
and engagement in a ‘dry’ environment.
Keyworking includes a life skills offering a wide range of educational and social activities
for the hostel residents. Working in partnership with local businesses and
colleges to bring educational, cultural and recreational activities. A
few examples of classes include; photography, ESOL, drama therapy, gardening
projects, yoga, five a side football, weight training and increasingly,
cultural outings and trips. The staff team run weekly ‘coffee
mornings’ at each hostel, allowing residents and staff to engage
within an informal setting whilst providing a good forum for the exchange
of information and advice.
Move-on from hostels to independent living is seen as a major priority
for our residents. Keyworkers work closely with residents, assisting
and preparing them for independent living via a ‘pre-tenancy’ training programme to ensure that the resident is capable of coping with
the responsibilities of independent living. When they have completed this
the Keyworker will then work to source move-on accommodation from
a wide variety of potential move-on places including other
housing associations, local authority accommodation and the private sector.
When a resident moves on to independent
living the Keyworker will
continue to offer support for a period of up to six months.
^ Return to top
|
